Privacy Policy
Last updated: September 22, 2025
Table of Contents
1. Overview
Welcome to Comic Indexer, a comic book collecting analytics application developed by Comic Indexer LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Key Point: We are committed to protecting your privacy and being transparent about our data practices. This policy applies to all users of the Comic Indexer app.
2. Information We Collect
2.1 Account Information
When you create an account with Comic Indexer, we collect:
- Email address - Used for account creation and authentication
- Display name - Optional profile information
- Authentication credentials - Securely hashed passwords or OAuth tokens
- User roles and permissions - Account type (user, admin, owner, lifetime subscriber)
2.2 Usage Analytics
To improve our service and understand user behavior, we collect:
- App usage data - Screen views, feature interactions, session duration
- Device information - Platform (iOS/Android), OS version, device model
- Performance data - App crashes, loading times, error reports
- Search and interaction data - Comic searches, daily pick views, subscription events
2.3 Subscription Data
For premium features and billing, we collect:
- Subscription status - Active, trial, expired, canceled
- Billing information - Processed securely through app stores
- Trial usage - Trial start dates and feature access
2.4 Preferences and Settings
To customize your experience, we store:
- Grading cost preferences - Custom CGC grading and shipping fees
- Notification settings - Push notification preferences
- Accessibility settings - Dynamic Type and accessibility preferences
2.5 Technical Data
For app functionality and security, we collect:
- Device identifiers - For push notifications and analytics
- Network information - IP address, connection type
- Log data - Error logs, performance metrics, API usage
3. How We Use Your Information
3.1 Core App Functionality
- Provide daily comic book picks and analysis
- Calculate grading costs and value assessments
- Manage user accounts and authentication
- Process subscriptions and manage premium features
3.2 Service Improvement
- Analyze app usage to improve features and user experience
- Monitor app performance and fix bugs
- Develop new features based on user behavior patterns
- Optimize content delivery and app responsiveness
3.3 Communication
- Send push notifications about new daily picks (if enabled)
- Provide customer support and respond to inquiries
- Send important account and service updates
- Notify users about subscription changes or renewals
3.4 Legal and Security
- Comply with legal obligations and regulatory requirements
- Protect against fraud, abuse, and security threats
- Enforce our terms of service and user agreements
- Respond to legal requests and protect user rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in operating our app:
- Firebase (Google) - Authentication, analytics, and cloud messaging
- AWS - Cloud infrastructure and API services
- Google AdMob - Non-personalized advertisement delivery
- Apple App Store / Google Play - Subscription processing
These providers are contractually obligated to protect your data and use it only as directed by us.
4.2 Legal Requirements
We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:
- Comply with legal process or government requests
- Protect and defend our rights or property
- Protect the personal safety of users or the public
- Protect against legal liability
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.
5. Data Security
We implement industry-standard security measures to protect your personal information:
5.1 Technical Safeguards
- Encryption - Data is encrypted in transit using TLS/SSL protocols
- Secure Authentication - Passwords are securely hashed and salted
- Access Controls - Limited access to personal data on a need-to-know basis
- Regular Security Audits - Ongoing security assessments and updates
5.2 Data Storage
- Personal data is stored on secure cloud servers with appropriate safeguards
- Analytics data is aggregated and anonymized where possible
- Regular backups are maintained with the same security standards
Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.
6. Third-Party Services
Comic Indexer integrates with several third-party services to provide functionality. Each service has its own privacy policy:
6.1 Firebase (Google)
Used for authentication, analytics, and push notifications.
- Privacy Policy: https://policies.google.com/privacy
- Data collected: User authentication, app analytics, device tokens
6.2 Google AdMob
Delivers non-personalized advertisements within the app.
- Privacy Policy: https://policies.google.com/privacy
- Data collected: Device information for ad delivery (non-personalized)
6.3 Amazon Web Services (AWS)
Provides cloud infrastructure and API services.
- Privacy Policy: https://aws.amazon.com/privacy/
- Data processed: API requests, system logs, performance data
6.4 Affiliate Partners and Retailers
Affiliate Program Disclosure: Comic Indexer may earn commissions when you make purchases through affiliate links in our App.
When you click on affiliate links to third-party retailers or service providers, those companies may use cookies, tracking pixels, or other technologies to track your activity and attribute purchases to our referral. This tracking is managed by the third-party affiliate partners and is subject to their privacy policies.
Data that may be collected by affiliate partners:
- Click-through data (when you click an affiliate link)
- Device and browser information
- Purchase confirmation (but not specific purchase details shared with us)
- Cookies and tracking identifiers
Important: We do not receive your payment information, credit card details, or specific order information from affiliate partners. We only receive confirmation that a qualifying purchase was made through our referral link and the associated commission amount.
For more information about our affiliate relationships and how they work, please see our Terms of Service.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
7.1 Account Data
- Active accounts - Retained while your account is active
- Deleted accounts - Most data deleted within 30 days, some anonymized analytics may be retained
- Subscription data - Retained for billing and legal requirements (typically 7 years)
7.2 Analytics and Usage Data
- Individual analytics - Retained for up to 26 months
- Aggregated analytics - May be retained indefinitely in anonymized form
- Crash reports - Retained for up to 12 months
7.3 Legal Hold
We may retain data longer if required by law, legal proceedings, or to protect our rights and interests.
8. Your Rights and Choices
You have several rights regarding your personal information:
8.1 Account Management
- Access - View and update your account information within the app
- Correction - Correct inaccurate or incomplete information
- Deletion - Request deletion of your account and associated data
8.2 Privacy Controls
- Push Notifications - Enable or disable through app settings or device settings
- Analytics - Opt out of analytics collection (may limit app functionality)
- Data Export - Request a copy of your personal data (contact support)
8.3 Marketing Communications
- Opt out of promotional communications (if any)
- Unsubscribe from email notifications
- Manage notification preferences in-app
Exercise Your Rights
To exercise any of these rights, please contact us at support@comictrics.com or through our support channels.
9. Children's Privacy
Comic Indexer is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.
For users between 13 and 18, parental consent may be required in certain jurisdictions.
10. International Users
Comic Indexer is operated from the United States. If you are located outside the United States, please be aware that information you provide will be transferred to and processed in the United States.
10.1 European Users (GDPR)
For users in the European Union, we provide additional rights under GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to object to processing
- Right to restrict processing
10.2 California Users (CCPA)
California residents have additional rights under the California Consumer Privacy Act.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
When we make material changes to this policy, we will:
- Update the "Last updated" date at the top of this policy
- Notify users through the app or via email
- Provide a clear summary of changes
- Obtain consent if required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Contact Information
Email: support@comictrics.com
Phone: +1 (805) 625-9791
Developer: Comic Indexer LLC
Address: 2108 N St # N, Sacramento, CA 95816-5712
Response Time: We aim to respond within 48 hours
For urgent privacy concerns or data breaches, please mark your message as "URGENT" in the subject line.
This Privacy Policy applies to all users of the Comic Indexer application.
